Privacy Policy – Glase

Last Updated: 4-4-2026

This Privacy Policy describes how Glase ("we", "us", or "our") collects, uses, and processes personal data when you visit or make a purchase from our online store (the “Store”).

This policy is written in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch (Netherlands) data protection laws.

1. Controller Information

Company: Glase
Torenallee 101, 5617 BR Eindhoven, Nederland
KVK: 97855715
BTW: NL005293907B49

Business activity: Online retail / e-commerce
Country of operation: Netherlands (EU)

Glase is the data controller responsible for your personal data as described in this policy.

2. Personal Data We Process

We only process personal data that is strictly necessary for operating the Store and fulfilling our legal and contractual obligations.

  • Identification data (name, billing and shipping address)
  • Contact data (email address, phone number)
  • Order data (products, order history, invoices)
  • Payment data (payment method, payment status, transaction references — no full card details)
  • Technical data (IP address, device and browser information for security and fraud prevention)
  • Legal and compliance data (tax and accounting requirements)

3. Purposes of Processing

  • Order processing and fulfillment
  • Payment processing
  • Legal and regulatory compliance
  • Customer support related to orders
  • Security and fraud prevention

We do not use personal data for profiling, automated decision-making, or advertising beyond what is required to operate the Store.

4. Legal Bases for Processing

  • Performance of a contract (Article 6(1)(b) GDPR)
  • Legal obligation (Article 6(1)(c) GDPR)
  • Legitimate interests (Article 6(1)(f) GDPR)

5. Sharing of Personal Data

We only share personal data where necessary, including with:

  • Payment service providers
  • Shipping and logistics partners
  • IT and hosting providers
  • Authorities when legally required

6. Data Retention

Personal data is retained only for as long as required to fulfill orders and comply with Dutch legal retention obligations.

7. Data Transfers

Personal data is processed within the European Economic Area (EEA). If data is transferred outside the EEA, appropriate GDPR safeguards are applied.

8. Your Rights

  • Right of access
  • Right to rectification
  • Right to erasure (where legally permitted)
  • Right to restriction of processing
  • Right to data portability
  • Right to object

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9. Cookies and Tracking

The Store uses only cookies that are necessary for functionality, security, and checkout, unless stated otherwise. See our Cookie Policyfor more details.

10. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. The latest version will always be available on the Store.

11. Contact

For questions about this Privacy Policy, please contact us via the contact details provided on the Store.

This Privacy Policy is provided for transparency and does not constitute legal advice.